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Emergency Department
Contact Us
SERVICE ACCESS - OPENING HOURS
Dublin
Open 8am – 7pm Monday to Saturday (excluding bank holidays)
No appointment necessary.
For patients aged 16 years and over.
Cork
Open 9am – 5pm Monday to Friday (excluding bank holidays)
For patients aged 16 years and over.
About our Emergency Departments service
Mater Private Network Emergency Departments in Dublin and Cork provide fast rapid access to specialist emergency teams when you need it most. Whether you are seriously unwell, or are concerned about a minor medical complaint, our emergency team is here for you.
Our Emergency Departments in both Dublin and Cork are fully integrated with all our other hospital services, which means that should you need scans, additional consultation with other specialists, or to be admitted into the hospital, this can happen in the same visit.
Your journey will be smooth and seamless, with access to our high-quality, acute clinical infrastructure on-site, if you need it.
Ambulance transfer: for major trauma or ambulance transfer, patients will be taken to the nearest public accident and emergency department.
Conditions treated in our Emergency Departments
Led by emergency medicine consultants, our teams manage and treat many conditions straight away, many of which are listed below.
General
- Abdominal complaints
- Blood in urine
- Collapse
- Fever
- General deterioration
- GI bleed (Dublin only)
- Head injuries
- Infection (eg soft tissue, urinary, sepsis, cellulitis, wound)
- Kidney stones
- Neurology
- Vomiting or diarrhoea
- Weight loss or decreased appetite
Pain
- Back / Spinal pain
- Chronic pain
- Hip or knee pain
- Non-cardiac chest pain
Surgical
- General surgery
- Gynae Oncology (Dublin only)
- Orthopaedics including fracture, minor trauma
- Urology
Are cardiac conditions treated in our Emergency Departments?
Suspected heart attack, chest pain, irregular heartbeat – please call or go directly to our Urgent Cardiac Care services.
Any walk-in patients with cardiac symptoms will be assessed and managed by our cardiac team.
Fracture/Trauma Clinic now also available in Dublin
We now offer a safe and effective pathway for assessing fracture/trauma injury in our Emergency Department. We triage upper and lower limb injuries such as: clavicle fractures, elbow and wrist fractures, soft tissue knee, foot and ankle fractures, Achilles tendon ruptures, and other soft tissue injuries and non-complex fractures.
By attending our Fracture/Trauma Clinic, patients will have access to orthopaedic surgical and musculoskeletal physiotherapy consultation & review, initial treatment, and an agreed care plan.
Types of conditions we do not treat
In cases where our service may not be the most appropriate option or is not suitable for your condition, patients will be directed to their local A&E. Our services are not suitable for cases related to:
- Acute mental illness
- Acute stroke / TIA
- Dermatology
- Ear, Nose and Throat (ENT)
- Metabolic medicine
- Obstetrics
- Ophthalmology
- Paediatrics (under 16 years old)
Services the Emergency Department patients have access to
Depending on your condition our Emergency Departments in both Dublin and Cork provide on-site access to necessary diagnostic services, investigations, and treatments as well as to an extensive clinical and medical team should the need arise:
- X-ray
- MRI
- CT
- Radiological imaging
- Urgent cardiac care
- Blood testing
- Casting (Cork only)
- Physiotherapy
- Stitching
- Theatre
- ICU (Dublin only)
Frequently Asked Questions
Please remember to bring the following items with you:
- Photo ID
- List of your current medications
- Insurance details
- List of emergency contacts
- Overnight bag (in case you are admitted):
- Change of clothes
- Nightwear
- Toiletries
- Glasses
- Hearing aid(s)
Our team will aim to have you seen by a consultant within 30 minutes. However, the waiting times may be affected by the number of patients waiting to be seen and the severity of their conditions.
When patients arrive, they will be registered at reception and assessed by one of our triage nurses. After that, you will be seen by our emergency department consultant. Further tests may be carried out and some patients might be admitted to stay overnight.
