The health and safety of our patients, visitors and staff remains a top priority at Mater Private Network. With this in mind, we have revised our policy for visitors to the hospital, in line with the latest COVID-19 guidelines.

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Emergency Department

Contact Us

Emergency Department, Eccles Street,
Dublin 7, D07 WKW8
1800 222 999 emergency@materprivate.ie

Business Hours: Monday - Saturday 8am - 5pm (excluding bank holidays). By appointment only. On Sundays and Bank holidays please call 087 739 3251 and a telephone triage will be completed, with an ED appointment scheduled, where appropriate, for the next working day.

Emergency Department, Citygate, Mahon,
Cork, T12 K199
021 601 3333 mpced@materprivate.ie

Business Hours: Monday - Friday 9am - 5pm (excluding bank holidays) By appointment only.

Useful Information

About our service

Mater Private Emergency Departments in our hospitals in Dublin and Cork provide rapid access to our specialist emergency teams for expert assessment and treatment. Whether you are acutely unwell or have a minor medical complaint our emergency team is here for you. 

Our Emergency Department is fully integrated with all of our other hospital services, ensuring a seamless patient journey and access to our high-quality, acute clinical infrastructure. 

Before attending the Emergency Department, patients are asked to contact us by telephone in the first instance for screening purposes, to be triaged by the medical team and receive an appointment. 

This will ensure that when you arrive at the Emergency Department you will be seen immediately. This is to reduce the time you spend in the department and your interaction with other patients or staff, in order to respect social distancing requirements. 


SERVICE ACCESS 
For patients aged 16 years and over
Dublin

Open 8am – 5pm Monday to Saturday

By appointment only until further notice.

Cork

Open 9am – 5pm Monday to Friday

By appointment only until further notice.

Please note we do not accept major trauma cases or patients in emergency ambulances. 

The Emergency Department aims to treat all patients equally and our clinical team is happy to discuss any emergency cases with GPs and patients about a wide variety of conditions*, as follows: 

  • Abdominal pain/general surgery 
  • Back pain/spinal/chronic pain management 
  • Cardiology (refer directly to Urgent Cardiac Care Service) 
  • Collapse (unknown cause) 
  • Deterioration of known respiratory illness (GP referral only) 
  • Fever (case by case basis) 
  • Gastrointestinal bleed 
  • General deterioration 
  • General surgery 
  • Gynaecology 
  • Head injuries
  • Neurology (Dublin only)
  • Non-cardiac chest pain 
  • Non COVID-19 sepsis 
  • Orthopaedics (hip/knee pain including fractures, minor orthopaedic trauma) (Cork Only) 
  • Soft tissue infection 
  • Urinary tract infection 
  • Urology (such as kidney stones/blood in urine) 
  • Vomiting and diarrhoea 
  • Weight loss / decreased appetite 

*If your patient’s condition does not fall under any of the above headings, the Emergency Department team is happy to discuss the issue over the phone with you. 


The service is not suitable for the following patients and we advise that patients should attend their local public Emergency Department instead. 

  • Acute mental illness 
  • Acute stroke 
  • ENT emergencies 
  • Fever with cough, shortness of breath, loss of smell or taste, recent foreign travel, close contact to a COVID-19 patient 
  • Metabolic medicine 
  • Obstetrics 
  • Paediatrics (under 16 years old) 

You have access to all diagnostic services, investigations and treatments as well as to our extensive clinical and medical team should the need arise.  

  • X-ray 
  • MRI 
  • CT 
  • Ultrasound (Cork) 
  • Radiological imaging 
  • Acute general surgery (Cork) 
  • Urgent cardiac care 
  • Simple and complex blood testing 
  • Casting and stitching 
  • Physiotherapy 
  • Investigations and diagnostics 
  • Theatre and ICU 
By appointment only, call 1800 222 999 (Dublin) or 021 601 3333 (Cork) 

Respiratory Patients via the ED at Mater Private Cork 

Patients who are fully vaccinated against COVID-19 presenting with exacerbations of known respiratory conditions including: 

  • COPD 
  • Asthma 
  • Bronchiectasis 
  • Interstitial lung disease 
  • Lung cancer 

Or for further investigation of: 

  • Unexplained dyspnoea (negative COVID-19 swab) 
  • Chronic cough (negative COVID-19 swab) 
  • Pleural effusion 
  • Chronic haemoptysis (low volume and haemodynamically stable) 

Please note that in order to minimise the risk of COVID-19 infection to other patients, we ask that you call in advance of referring ANY respiratory patients for an appointment in the Emergency Department. Strict protocols and inclusion criteria are in place to ensure patients are treated appropriately.

 


Unfortunately, since Mater Private is not a designated COVID-19 receiving facility under the national COVID-19 management strategy, we are not in a position to accept any patients presenting with emergency symptoms directly related to suspected or confirmed COVID-19 status. 

Specialist Urgent Care Team 

We have a dedicated emergency team which is led by consultants specialising in emergency medicine, who can offer patients rapid access to diagnostics and treatment.  

Our Emergency Department is fully integrated with all other hospital services, ensuring a seamless patient journey and access to our high-quality, acute clinical infrastructure.

Our Consultants in Dublin


Our Consultants in Cork

Dublin & Cork

Emergency Department arrival and treatment

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Dublin & Cork

Emergency Department pricing and insurance

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