The health and safety of our patients, visitors and staff remains a top priority at Mater Private Network. With this in mind, we have revised our policy for visitors to the hospital, in line with the latest COVID-19 guidelines.

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Before Your Admission

 

Your care is our main priority. We endeavour to make your stay as comfortable as possible when you arrive. We have compiled the information below to help you prepare for your stay and plan what to bring with you. This will also help us to plan for your admission.

Below is a list of items to bring with you for your admission as an inpatient.

Dublin

Mater Private Hospital in Dublin operates a Patient’s Own Drugs Scheme where patients will be dispensed their own medications during their stay. Any required additional medication will be supplied to you by the hospital pharmacy. If you are currently taking any medications, please bring the following with you on admission:

  • All medications or remedies you are taking in the original pharmacy container
  • Any high-tech medicine
  • An up-to-date prescription list, if you have one

To ensure there is no interruption to your daily medication cycle, please supply all medication to the nursing staff on your ward. They will take responsibility for your medication during your stay in the hospital.

 

Cork

We require an up-to-date list of medications that you are currently on from your GP/pharmacy, plus

  • All current medications in their original containers 
  • Any non-prescription medications in their original containers

To ensure there is no interruption to your daily medication cycle, please supply all medication to the nursing staff on your ward. Medications are stored in individual medication pods above your bed.

If you are attending the hospital under a private health insurance scheme, we advise you to check details of your cover prior to admission either with your health insurance provider or by contacting our Insurance Advice Team, to establish if there are any shortfalls or excesses on your personal plan:

  • Dublin 01 885 8856 | options 3, Monday to Friday, 9am – 5pm
  • Cork 021 601 3267 | Monday to Friday, 8am – 4:40pm

If your cover requires you to pay a supplement, if you are not fully covered, or if you don’t have health insurance, you will be asked to pay the relevant amount prior to your arrival. For further information please read the section on payment information

It is very important that you check your insurance coverage with your insurer in advance, particularly to ensure you have served all waiting periods. In the event that you are still serving a wait period (initial, pre-existing, cover change) you may be liable and will be invoiced by the hospital if your claim is rejected. 

Please bring with you copies of any relevant information you may have e.g. x-rays, records, reports.

If you have special dietary, religious or disability requirements, please let us know in advance of your admission so that we can do everything possible to meet your needs.

Please do not hesitate to ask us for any help you need to make your stay more comfortable. It is important to us that you feel at ease in our care. 

The following is a checklist of items to include when packing your bag:

  • Toiletries and personal care items
  • Comb or hairbrush
  • Toothbrush and toothpaste
  • Nightwear, including dressing gown and slippers (non-slip)
  • Glasses, contact lenses, hearing aid(s) and dentures (when you are here try to keep these in their protective containers when not in use to ensure that they do not become mislaid)

Towels are provided by the hospital.

Mater Private Network does not accept responsibility for valuables, including money or jewellery. We encourage you to leave any valuables at home and to only bring a small amount of cash for sundry items that you might need to purchase from outside the hospital during your stay. Mater Private is a cashless facility, so card/ electronic payments only are accepted in our on-site restaurant and for other services.

Some patients will attend a Pre-operative Assessment Clinic (PAC) prior to admission. This clinic involves any tests and checks that might be needed prior to your surgery, so that when you are admitted there are no delays to your surgery.

The Pre-operative Assessment Clinic (PAC) is coordinated by a Clinical Nurse Manager and involves: Routine pre-operative tests including MRSA and other swabs, Anaesthetist assessment, Nursing assessment, Patient education and Discharge planning.

The PAC Nurse coordinates the tests, onward referrals and results follow-up. They will liaise with your admitting Consultant and Consultant Anaesthetists to keep them informed of any changes to your health which may impact your surgery.

General Consent Terms for Admission and Treatment

We value your privacy and well-being while you are a patient of the Mater Private Network. Please read the form below in relation to your admission and the processing of your personal data.

  General-Consent-Admission-Nov-21 (pdf) | 0KB


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COVID-19 Updates

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Visiting Guidelines

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Patient Safety – Your Role

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Payment Information

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