The health and safety of our patients, visitors and staff remains a top priority at Mater Private Network. With this in mind, we have revised our policy for visitors to the hospital, in line with the latest COVID-19 guidelines.

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Your Discharge

Before leaving the ward, please ensure you go to the Nurses' Desk to collect any of your medications or prescriptions to be filled at your local pharmacy. Any X-rays brought with you will be returned, where possible. If you have had sedation or a general anaesthetic, you will need to be accompanied home by a responsible adult.

Before your admission, talk to your Consultant about how you will be feeling day-to-day following your procedure or stay. This will help you plan ahead for any extra support you might need once you get home.  It may also help you decide if you might benefit from some respite care. 

 


 

Dublin

You will be advised of an estimated or planned discharge date before your arrival but your Consultant will finalise your discharge during your stay.  If you need any additional support after your discharge and have difficulty in organising it, ask to talk with a member of our social work team who will support you to put plans in place.

Cork

To help you plan ahead and prepare for your discharge, you should be ready to leave by 11am unless alternative arrangements have been agreed with the Director of Nursing / Nurse in Charge. Please ask as many questions as you need to plan your discharge and if there is anything you feel you need help with, please let us know so that we can assist if possible. If it is identified that you will need convalescence, you should liaise with your insurance company to see what cover you are entitled to. Your care team at Mater Private Cork can provide a list of nursing homes if required.

Where possible you should be collected by a family member or friend on discharge. If you would like to travel by taxi, the ward staff will be happy to help arrange this for you.

We welcome your comments and suggestions regarding any aspect of our care and services. We may ask you to participate in our independently run Net Patient Score (NPS) programme, whereby you will receive a text message after discharge inviting you to provide anonymous feedback regarding your stay.

You can also complete our online Patient Feedback form after you have returned home.

We appreciate your feedback.


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Patient Feedback

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