Payment Options

Mater Private Network only accepts cashless payments. If you have a shortfall in insurance cover resulting in a balance bill, or are attending on a self-pay basis, please read the information below.

Mater Private Network no longer accepts cash, cheques, drafts or postal orders as a form of payment for any procedure or service we provide, including admission charges, testing and treatment costs, excess fees and on-site restaurant facilities. This does not apply to the professional fees of some consultants; please check when confirming your appointment.

Our priority at all times is to protect the health, safety and well-being of our patients and staff, with this contact-free payment solution being implemented across the network as part of a series of new infection prevention and control procedures.

Committed to advancing healthcare technology for over 35 years, these new measures also improve overall efficiency for our patients, with payments by credit card, debit card, Apple Pay and Google Pay now accepted across all Mater Private locations. This is intended to make hospital admission more streamlined and reduce unnecessary delays on the day of treatment or testing.

For any costs not covered by private health insurance, prepayment is now required when confirming the booking for tests, treatments or procedures, and must be received in full 7 days prior to admission.

The COVID-19 pandemic has seen a rapid transition from cash to card as the preferred payment method. A member of the Finance team at Mater Private Network will contact you to take payment over the phone in advance of your appointment, if you have not already made payment via online portal.

You may receive a text message about this payment change in advance, please note that the sender will be “MATERPRIVAT” and this is a legitimate communication from Mater Private Network.

Payment options available:

• Bank transfer
• Credit/Debit card
• Online payments
• Mobile app (MyMaterPrivate)