Finance Support Officer
4th April 2024Are you passionate about helping people and possess a strong work ethic?
Mater Private Network is seeking a dedicated finance support officer to join our growing team. You will play a crucial role in ensuring a smooth financial experience for our patients, working closely with both patients and other departments.
What you'll do:
- Act as an advocate for the finance department, liaising with patients in person and over the phone.
- Collect patient medical documents and verify insurance coverage.
- Answer patient enquiries about their accounts and guide them through the payment process.
- Collaborate with consultants regarding patient stays and medical necessity.
- Maintain accurate records and ensure all work adheres to departmental and hospital standards.
- Participate in training programmes to enhance your skills and knowledge.
What you'll bring:
- A good standard of education and strong administrative experience.
- Previous hospital experience is a bonus.
- Proficiency in Microsoft Office Suite.
- Excellent interpersonal skills, empathy, and a commitment to patient confidentiality.
- The ability to work independently, manage pressure, and meet deadlines.
We offer:
- A supportive and collaborative work environment.
- Competitive salary and benefits package.
- The opportunity to make a positive difference in patients' lives.
Ready to join our team?
MATER PRIVATE NETWORK IS AN EQUAL OPPPORTUNITIES EMPLOYER