I was in significant pain and my quality of life was deteriorating by the month when the NHS informed me I would have to wait over two years for an operation to replace my right hip. The news left me feeling completely dejected, but through my own research I luckily found out about the Cross-border Healthcare Directive. While the EU Directive provided me with the option of getting the operation done outside of Northern Ireland, my initial telephone call with the team at the Mater Private confirmed my decision to choose Dublin, without any doubt.
To my delight, the hospital offered me a Consultation appointment the following day and one month later I travelled to Dublin from my home in Belfast for a pre-op assessment. In short, I was totally impressed with the service and could not have asked for better treatment. The staff at the hospital are wonderful and they made me feel like a VIP.
The NHS let me down when I needed help the most, but I would have no hesitation in recommending the Mater Private, who went above and beyond superlative clinical care.