Emergency Department Arrival and Treatment

At Mater Private Emergency Department you immediately enter a system of expert urgent care, designed specifically to provide you with urgent assessment and treatment for your illness or injury.  

Our dedicated expert team of consultants, nurses and support staff are focused on your needs from the moment you arrive. 

GPs or patients are asked to contact us by telephone in the first instance, to screen the patient and confirm their suitability. An administrator will subsequently register you, verify insurance details and give you an appointment. You will receive a virtual triage and assessment by a clinical nurse manager (CNM) and a consultant, before attending the hospital.   

On arrival, a member of the emergency department specialist nursing team will assess and establish your condition. You will then be examined by a consultant in emergency medicine who will determine your treatment plan. Any investigations or treatment will be managed in the department as appropriate. 

If you require a review or follow-up appointment, this will be discussed and if possible booked for you prior to leaving the emergency department. If it is established that you require admission to the hospital, either immediately or at a later date, your options will be discussed with you. 

Following your visit, a discharge letter will be sent to your GP with any relevant test results and information.