Coronavirus (COVID-19): Mater Private Advice

Published Wednesday, March 25th, 2020 at 12:00 pm

  • Dublin

Last updated: 2nd April 2020 - 10:00am


In response to the evolving situation in relation to SARS-CoV-2 infections and COVID-19 (Coronavirus), the following measures have been temporarily put in place for the clinical activities of the Department of Cardiology at Mater Private Hospital Dublin. The aim of these measures is to maintain service provision to patients in need and to prepare the Hospital to meet the prioritized needs of the overall Healthcare system over the forthcoming weeks and months.


Mater Private will offer Heart Failure patients a phone consultation in the first instance; and, where clinically indicated, an appointment in person will be arranged at the Mater Private. INR/Warfarin clinic will be offered to patients on a case by case basis.




As an interim measure, our walk-in service has been suspended. Our Consultant-delivered Urgent Cardiac Care service will continue to operate 8am to 6pm Monday to Friday for GP referrals. GP referrals will be triaged by telephone, in consultation with the on-duty Cardiologist. Should the resultant telephone consultation require that patients be seen urgently, arrangements will be made to see these patients in person through Urgent Cardiac Care at the Mater Private. If the outcome of the telephone consultation is that non-urgent assessment is required, the patient will be offered a scheduled clinic appointment.  Our 24/7 nurse led telephone support line 1800 247 999 will continue to operate as normal.



All outpatient consultation appointments will be triaged by the treating Consultant and unless clinically indicated, patients will be given a virtual telephone consultation.   Patients who require assessment by a Cardiologist in person will be scheduled for an appointment at the Mater Private. GP Referrals to our Cardiology Department will continue to operate as normal.

Should you have any questions in relation to this correspondence, please contact the Department of Cardiology on 1800 200 550.



Due to the unprecedented developments in our country and in light of the evolving Government preparations in response to COVID-19 (Coronavirus), Mater Private Hospital Dublin is temporarily closing its Emergency Department (ED).



Our Health Check, Visa Clinic, and the Warfarin Clinic all closed until further notice.

The Eccles Clinic is now closed until Monday, 30th April 2020.

Radiology, Coloscopy, and Urodynamics Clinics are operating a restricted service schedule at this time. Please contact Hospital Admissions (01) 885 8888 for further details.

Clinical Physiology are seeing urgent patients only at this time. Please contact Hospital Admissions (01) 885 8888 or your respective Consultant’s Secretary for further details.

Day Oncology and Radiotherapy are currently operating as normal.



We are currently operating a restricted service within Ophthalmology. Please contact Hospital Admissions (01) 885 8888 or your respective Consultant’s Secretary for further details.



Virtual Clinics (incl. Video Consultations) are in operation for most Specialities and by most Consultants in Mater Private at this time; please contact Hospital Reception (01) 885 8888 or your Consultant Secretary for further details.



Mater Private are currently working in conjunction with the Department of Health and the HSE to finalise a framework agreement in order to provide assistance in meeting the increasing needs of the overall healthcare service in the country at this time.

As some appointments and procedures may be postponed at this time, we would ask that patients contact their Consultant Secretary to confirm their appointment in advance of presenting to the Hospital. Consultant Secretaries may be contacted through Reception on (01) 885 8888. We thank you for your patience and understanding in this matter.



ALL Mater Private Hospitals are presently closed to access to visitors to any Mater Private Hospital site. Access at this time is limited solely to Staff and Patients.

For visits to Palliative Care Patients, we ask at this time to please contact Reception at your respective Hospital where you will be directed to a Senior Member of staff who will analyse the request for access on a case by case basis.  In such exceptional cases, visitors may be granted access to the Hospital. It is also important to note that in such cases visitors may be required to wear Personal Protective Equipment (PPE) to protect the Hospital’s vulnerable patient population. These restrictions are designed to provide the best and safest care for our entire patient population and staff at this time. We thank you for your co-operation.

For enquiries about Visiting Hours and Criteria, please call your respective Mater Private Reception:

  • Dublin: 01 885 8888
  • Cork: 021 601 3200
  • Limerick: 061 425 901
  • Clatterbridge: 0044 151 668 0647

All inpatients in Mater Private have a direct dial telephone by which family and friends can contact their loved one. We would actively encourage family and friends to contact inpatients by using these landlines, or through the use of mobile phone telephone or video calling apps (such as Face Time, WhatsApp video calling, etc.) until these visiting restrictions are lifted.


Anyone who has had exposure to a confirmed case in the last 14 days and has symptoms should:

  • Follow HSE advice on
  • Phone their GP or Emergency services on 112 or 999
  • For further information call HSELIVE on 1850 24 1850

We appreciate your cooperation at this time, thank you.


It is important to note that Mater Private are not a designated receiving hospital for COVID-19 (Coronavirus) cases, and that in line with the latest guidelines from the HSE/HSPC, any suspected cases presenting to the hospital will be notified to Public Health.