Current Vacancies

This role is responsible for overseeing administrative functions, coordinating patient appointments and managing electronic medical records as part of a team. The Medical Administrator works closely with clinical teams, hospital departments and patients to optimize resource allocation, improve patient satisfaction, and maintain high standards of care.

Duties & responsibilities

• Managing clinical team schedules for multiple locations
• Preparing appointments – Including booking and confirming patient appointments by phone / email / SMS
• Liaising with clinical team re patient queries
• General admin duties including scanning reports, test results and correspondence
• Dealing with patient queries by phone and email daily
• Processing patient medical records
• Answering incoming calls
• Using all local policies and procedures when carrying out all duties
• Maintaining all records and reporting on the clinic's electronic patient records
• Open and close the building as per local policy and guidelines and be a responsible key holder

Qualifications / experience

• Administrative experience in a customer focused industry
• Strong IT skills and proficient on CRM and / or HER systems
• Fluent in written and oral English
• Empathetic with strong patient focus
• Excellent communication skills
  

Essential requirements

• Immediate availability
• Experience in a fast-paced office environment
• Excellent administration and organisation skill
• Ability to work on own initiative
• Fully proficient and experienced in MS Office suite and open to new technology use as all records / systems will be electronic
• Experience in working in a multi-tasking environment with a good understanding of good customer relations and relationship management
• Excellent telephone manner essential

A full job description is available on request.

Apply now

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