Services Provided
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Internet Services / Wireless Broadband A number of areas throughout the hospital are Wi-Fi (wireless) hotspots, enabling you to access the internet at broadband speeds. A list of areas is available at reception. The Wi-Fi service is provided by Bitbuzz. There is a usage fee payable to Bitbuzz, which can be paid over the internet with credit card or laser card, through a roaming partner such as Vodafone UK, Telefonica, Trusitive or Ipass. To get you started reception has a number of free 20minute passes. If you have any further queries about this service please contact Bitbuzz Customer Services on 1850 248 2899, visit www.bitbuzz.com or email support@bitbuzz.com. Patient Interview Rooms Patients in shared accommodation may avail of patient interview rooms located on each floor, which allow for privacy during consultations. Pastoral Care The hospital endeavours to provide spiritual care for all patients during their stay. Currently we have a full-time Catholic chaplain and chaplains from other denominations also visit the Hospital regularly. Further information can be obtained from the nurse on your ward or from reception. There is an Oratory on the ground floor which provides a quiet space for religious service and prayer. The Oratory is open 24 hours or can be viewed on TV Channel 11. Details of Mass times are available in the Oratory, from the nurse on your ward or from reception. Catering The Catering Services Department of the Mater Private Hospital is committed to achieving the highest level of quality which will ensure that the service we provide will meet your requirements. The Catering Department opens at 7am and catering staff are on duty until 9pm daily to assist you. In order to provide the safest food possible within the Hospital environment and to comply with food safety legislation, we encourage patients not to bring food into the Hospital. Our catering department is acknowledged for its high standards and wonderful food. We take great pride in our food and we endeavour to source as much fresh Irish produce as possible. On your bedside table you will find a menu card and an information leaflet with details of meal times and how to order. Every effort is made to provide a variety of food to suit all tastes. If there is anything in particular that you require or should you have any queries please do not hesitate to contact the Catering Manager on duty (Ext 8521) or reception. If you are admitted to the hospital after 6.30pm, the catering staff can arrange for a “light meal” to be brought to your room. |
Restaurant Opening Hours Service Outside of these times, drinks, light snacks, sandwiches and confectionery items are available. Survey Visits If you have any problems or queries with the service or products we provide during your stay, please contact the Catering Manager on duty at Extension 8520/8521. Pharmacy If you would like to have your discharge prescription dispensed by the hospital’s pharmacy please inform the nursing staff. We operate the Drug Payment Scheme for patients who have a current DPS Card. Otherwise, the cost of take home medications are payable in the pharmacy on your day of discharge. Pharmacy opening hours are 9am to 5pm, Monday to Friday. Dry-cleaning The hospital provides a dry-cleaning and laundry service for patients. If you would like to use this service please ask a member of staff. The charge is payable on return of goods. Banking ATM facilities are provided in the main reception area. There is a Bank of Ireland branch situated in the Mater Misericordiae Hospital located further up Eccles Street. Shop You will find a shop in the main hospital reception area, which is stocked with a range of items including daily newspapers and magazines, sweets, toiletries etc. Cigarettes are not sold in the shop. There is a daily newspaper round every morning between 8am and 9am. Hairdressing Hairdressing facilities are available. If you wish to make an appointment please dial reception. |
